Submit a Personal Account Service Request
1. Download the application form
Please click the link below to download the Personal Account Service Request Form:
2. Complete the form
Complete the form with your updated personal or account information.
3. Submit the change request
Method 1 - By mail
Mail the completed form to:
Bank of China Singapore Branch (Client Documentation/Operation)
2nd Floor, 133 Middle Road,
Bank of China Plaza, Singapore 188974.
Method 2 - By email
Email the completed form to: enquiry.sg@bankofchina.com
Method 3 - Via online or mobile banking
Submit your change request via the bank’s online banking or mobile banking app (available to personal customers only) to update your phone number, email address, or mailing address.